Privacy Policy

How we collect, use, and protect your information when you use our services

Last updated: August 20, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact forms
  • Request project quotes or consultations
  • Sign up for our newsletter
  • Engage with our services

This information may include:

  • Name and contact information (email, phone number)
  • Company information and project details
  • Communication preferences
  • Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about projects and services
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Develop new products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent where applicable
  • Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website usage
  • Improve our services
  • Provide personalized content

You can control cookie settings through your browser preferences.

8. Third-Party Services

We may use third-party services that collect, monitor, and analyze data. These services include:

  • Google Analytics for website analytics
  • Resend for email communications
  • Stripe for payment processing
  • Vercel for hosting and deployment

Each third-party service has its own privacy policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: founders@turbotechassist.com

Website: https://turbotechassist.com

Response Time: Within 24 hours

Your Privacy Matters

We're committed to protecting your privacy and being transparent about how we handle your information. If you have any concerns or suggestions, we'd love to hear from you.